Last updated on January 10, 2025
This Privacy Policy provides an explanation to Users regarding the Policy of PT Kredit Utama Fintech Indonesia (“Rupiah Cepat” or “We”) related to the collection, use, storage, and disclosure of User’s (“User” or “You”) Personal Data and Information that We obtain through the Rupiah Cepat Application. Rupiah Cepat uses User’s Personal Data and Information only for the needs of developing and improving the quality of Rupiah Cepat Services or other reasonable needs and not in conflict with applicable laws and regulations in Indonesia. By providing Personal Data and Information on the Rupiah Cepat Application, Users agree to the collection and use of information as stated in the Privacy Policy for Rupiah Cepat. In using User’s Personal Data and Information, Rupiah Cepat may cooperate with other third parties while still paying attention to the confidentiality aspect of User’s Personal Data and Information.
Please read and understand the following carefully to ensure that you understand how the provisions of this Privacy Policy apply.
We are committed to respecting and protecting your privacy and data security. We always prioritize the principle of confidentiality to any party above commercial interests, especially regarding your information, both related to personal information and other data in connection with the electronic loan application process in the Rupiah Cepat Application in the context of our credit verification process. We are committed to complying with applicable laws in Indonesia.
By accessing and using the Services in the Application, you acknowledge that you have read, understood and agreed to each provision in this Privacy Policy and the General Terms and Conditions of Rupiah Cepat.
This Privacy Policy covers the following:
We collect information that identifies or can be used to identify, contact, or locate the person or device associated with such information ("Personal Data and Information"). Personal Data and Information includes, but is not limited to, name, address, date of birth, occupation, telephone number, e-mail address, bank account, gender, identity documents (including KTP, SIM, Passport, or NPWP) or other government-issued identification, photo, nationality, telephone number of the User and related parties of the User (including but not limited to Emergency Numbers or other contacts provided by the User through Our Application), related financial information (including but not limited to income information, source of funds), and biometric information (including but not limited to facial recognition). In addition, for other information, such as personal profiles, and/or unique identification numbers, which are associated or combined with Personal Data and Information, then such information is also considered Personal Data and Information. The Personal Data and Information that We collect may be provided by You directly or by a third party (for example: when You register or use the Application, when You contact Our Customer Service, or otherwise when You provide Personal Data and Information to Us). We will collect the Personal Data and Information that you provide through the Application including but not limited to KTP Data and Information, account number, telephone number, source of funds, social media, and other data that you provide in the Application. Your Personal Data and Information will be used for funding and lending purposes in the Application which includes the verification process, credit score assessment, anti-money laundering and terrorism financing risk assessment, and the collection process. As for processing your Personal Data and Information, we cooperate with third parties in accordance with laws and regulations and guarantee the confidentiality of your Personal Data and Information will only be used in accordance with the purpose of processing Personal Data and Information. The parties that cooperate with us to process your Personal Data and Information are credit score assessment companies, collection service providers, including but not limited to the Social Security Administration Agency and e-commerce services. We will continue to store your Personal Data as long as you are still using the Rupiah Cepat Application or you do not close your account or other matters regulated in Law Number 27 of 2022 concerning Personal Data Protection.
Information We collect from you or your mobile device directly
When you register and create an account on the Application, you must provide Us with Personal Data and Information including name, address, date of birth, occupation, telephone number, e-mail address, bank account, gender, identity documents (including KTP, SIM, Passport, or NPWP) or other government-issued identification, photo, nationality, telephone number of the User and related parties of the User (including but not limited to emergency contacts or other contacts provided by the User through Our Application), related financial information (including but not limited to income information, source of funds), and biometric information (including but not limited to facial recognition).
When you use the Application, you must provide Us with relevant information that may be required by Us for the Application to function, for example:
Information collected whenever you use the Application or visit Our website
Whenever you use the Application or visit Our website, We may collect certain technical data in connection with your usage such as, internet protocol address, duration of each visit/session, internet device identifier, and other device information including information about the manufacturer, model, and operating system of the device you use to access the Application or Our website.
When you use the Application or visit Our website, certain information may also be collected automatically using cookies. Cookies are small data files stored on your computer or mobile device. We use cookies to track user activity in order to improve the user interface and experience. Most mobile devices and internet browsers support the use of cookies; however, you can adjust the settings on your mobile device or internet browser to refuse certain types of cookies or certain specific cookies. Your mobile device and/or browser also allows you to delete any cookies that have previously been stored. However, this may affect the functionality available on Our Application or website.
Every time you use the Application via a mobile device, We can know your geographic location in real time. You will be asked or required to activate the Global Positioning System (GPS) on your mobile device to enable Us to provide Services through the Rupiah Cepat Application (including but not limited to for the purposes of credit risk assessment and fraud prevention). We will not access your precise location. You can temporarily disable geographic location tracking information on your mobile device. However, this may affect the functions available on the Application.
If you use and/or when making payments or transfers through payment gateway facilities provided by and/or in collaboration with Us, We may collect certain information relating to the use, payment or transfer, including but not limited to transfer details, amount of payment paid, payment settlement details, bank name, account holder name, account number, as applicable.
Information collected from third parties
We may also collect your Personal Data and Information from third parties (including agents, vendors, suppliers, contractors, partners and others who provide Services to Us, collect Personal Data and Information and/or perform tasks on Our behalf, or with whom We collaborate). In such cases, We will only collect your Personal Data and Information for or in connection with the purposes for which such third parties are involved or for the purposes for which We collaborate with such third parties (e.g. to collect certain financial information such as credit history, or other data that may result in your eligibility to receive Our Services, as the case may be).
Information about third parties that you provide to Us
You may provide Us with Personal Data and Information relating to any related parties of the User (including but not limited to family, colleagues, employees, employers or others listed as emergency contacts). You will of course need their prior consent to do so - see “Acknowledgement and Consent”, below, for more information.
We may use your personal data and information for:
We may disclose, provide access to, or share your Personal Data and Information with our affiliates and other parties for the following purposes, as well as for other purposes permitted by applicable laws and regulations:
Your Personal Data and Information in accordance with this Privacy Policy are stored securely in the territory of the Republic of Indonesia. Your Personal Data and Information will be stored by Us for a minimum period of 5 (five) years or as long as such storage is required or permitted under applicable laws and regulations.
We will stop storing Personal Data and Information, or remove the purpose of associating such Personal Data and Information with you, as soon as it is deemed that the purpose of collecting such Personal Data and Information is no longer needed by storing Personal Data and Information and storage is no longer necessary for business purposes or legally.
Please note that there is still a possibility that some of your Personal Data and Information are stored by other parties including government institutions or other institutions appointed by the authorized government in a certain way. In the event that We share Your Personal Data and Information with authorized government institutions and/or other institutions that may be appointed by the authorized government or have cooperation with Us, You agree and acknowledge that the storage of Your Personal Data and Information by the relevant institutions will follow the data storage policies of each such institution.
The security of your Data and Personal Information is very important to Rupiah Cepat. Rupiah Cepat always takes reasonable steps and actions to prevent the loss, misuse, or unauthorized changes to your Data and Personal Information by unauthorized parties. Our security system has met industry standards and We always monitor technological and industrial developments to ensure that Our system develops as required. We also test Our system periodically to ensure that Our security mechanisms are always up to date.
However, please note that there is no method related to data transmission over the internet, or electronic storage method that is 100% (one hundred percent) secure. Therefore, you are also asked to maintain the confidentiality of your personal data, by creating a personal password or OTP code when registering and when using the Application. You are responsible for maintaining the confidentiality of the password and OTP code and are advised not to share your password and OTP code with any party.
We are not responsible for any losses incurred due to your negligence or error related to the storage and use of Your Data and Personal Information on Our Application.
Subject to applicable laws and regulations, you may make changes to your Personal Data and Information through the Application or other means in accordance with Rupiah Cepat's data change policy.
We have the right to reject your request to correct or change some or all of your Personal Data and Information that We have or control if permitted or required under applicable laws. This includes circumstances where such Personal Data and Information may contain references to unauthorized persons or where the request to correct or change such Personal Data and Information is for reasons that We deem irrelevant, frivolous, or troublesome.
You have the right to and can submit a request for deletion of your Personal Data and Information that has been provided to Us with the following requirements:
The purpose of contacting the Emergency Contact is to confirm the whereabouts of the Loan Recipient if the Loan Recipient cannot be contacted. The use of the Emergency Contact is limited and is not intended to collect debts from the owner of the Emergency Contact data.
The Loan Recipient states and guarantees that the Loan Recipient has listed and/or provided an emergency contact number independently to RupiahCepat. RupiahCepat will confirm and attempt to obtain approval from the owner of the emergency contact data and document it in accordance with applicable laws and regulations. The emergency contact number will be used for the purpose of confirming the whereabouts of the Loan Recipient if the Loan Recipient cannot be contacted. RupiahCepat will not use the emergency contact number for collection purposes or other actions that violate applicable laws and regulations.
RupiahCepat may contact the emergency contact number for the above purposes using personal communication means (as determined by Us from time to time). In contacting the emergency contact number, We avoid any form of intimidation, threats and/or other violations of the law.
In the event of any loss or lawsuit arising from the listing of the emergency contact number by the Borrower, the Borrower agrees to release and provide compensation to RupiahCepat, as long as RupiahCepat has fulfilled its obligations in accordance with applicable provisions.
You agree not to hold Us liable for any breach, violation or non-compliance with the Privacy Policy or the protection of Personal Data and Information in the following situations:
We will make reasonable efforts to notify you if there is a failure to protect the confidentiality of your Data and Personal Information in our management, whether caused by us or when we learn about it from a third party managed with the following notification provisions:
You may (but are not required to) connect your Rupiah Cepat account with your social media account in order to provide the Service and to improve your credit score. We only use the data and information resulting from the connection of the social media account for the following purposes:
a. identity verification;We may create, use, license or disclose Personal Information, provided that (i) all identifiable information has been removed so that the data, either alone or in combination with other available data, cannot be associated with or linked to or cannot identify an individual, and (ii) similar data has been combined so that the original data forms part of a larger data set.
We may review and amend this Privacy Policy in Our sole discretion from time to time, to ensure that this Privacy Policy is consistent with Our future developments, and/or changes in applicable legal or regulatory requirements. If We change this Privacy Policy, We will notify You of such changes by means of a general notice published on Our Application and/or website. You agree that You are responsible for reviewing this Privacy Policy periodically for the latest information on Our data processing and data protection practices, and that Your continued use of Our Application or website, or access to and use of the Services following any changes to this Privacy Policy will constitute Your acceptance of this Privacy Policy and any changes.
By using the Application, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the General Terms and Conditions, and agree and consent to the collection, use, disclosure, storage, processing, and transfer of your Personal Data and Information by Us as stated in this Privacy Policy.
In circumstances where you provide Us with Personal Data and Information relating to related parties of the User (including but not limited to family, colleagues, employees, companies or others known and familiar with you who are listed as Emergency Numbers), you represent and warrant that you have obtained the consent of such parties to - see “Use of Emergency Numbers”, above, for more information.
You may withdraw your consent for any or all collection, use or disclosure of your Personal Data and Information at any time by providing Us with reasonable notice in writing using the contact details set out below. Depending on the circumstances and nature of the consent you withdraw, you must understand and acknowledge that upon withdrawal of such consent, you may no longer be able to use the Application or Services. Withdrawal of your consent may result in the termination of your account or your contractual relationship with Us, with all rights and obligations arising therefrom to be fully complied with. Upon receipt of notice to withdraw consent for the collection, use or disclosure of your Personal Information, We will inform you of the possible consequences of such withdrawal so that you can decide whether you still wish to withdraw your consent.
We and our partners may send you direct marketing, advertising and promotional communications via push notifications, in-app messages, post, phone calls, Short Message Service (SMS), chat platforms, social media and email if you have consented to use our App and/or agreed to receive marketing and promotional materials from us. You may opt out of receiving such marketing communications at any time by contacting us using the contact details set out below. Please note that if you opt out, we may still send you non-promotional messages, such as receipts or information about your account.
In addition to this Privacy Policy, the following also apply to the use of the Rupiah Cepat Application Services and are considered as one entity:
1. General Terms and Conditions;If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: cs@rupiahcepat.co.id | Call Center: 021-30006000 |